Call Center Mastery By Arin Darcan – Free Download Course
Learn How You Can Build Your Own In House Call Center And Double Your Agency’s Revenue In 180 Days!
✅ About This Course:
✅ Course Author: Arin Darcan
✅ Free For Our VIP Members? : Yes
✅ Download Links : Mega & Google Drive
✅ Course Size : 8.21 GB
✅ Updatable? : Yes, all future updates included.
✅ Sales Page : You can check at the bottom of this page.
🏆 Here’s What You Get & Learn With This Course:
The Three Fundamentals Of An In-house Calling Team
Systems
Build the foundational systems needed to run your call center, including our GHL snapshot, slack setup, make blueprints, auto scheduler and lots more!
Reporting
Learn to build comprehensive dashboards for your clients’ results and call center stats allowing you to make data driven decisions in your agency.
Humans
Learn to hire, train and manage your calling team including how to retain A+ talent, build an incredible culture and incentivise your setters.
This is not an SMMA coaching program guys!
Systems
Foundational Setup: Implement all the necessary systems to build your call center from the ground up. You’ll receive access to a customized GHL snapshot, Slack setup guides, automated blueprints, and an auto-scheduler—all designed to streamline your call center operations.
Operational Tools: Learn to maximize operational efficiency with tailored tools that support your call center team’s daily tasks, ensuring they deliver results consistently and effectively.
Reporting
Dashboard Creation: Set up comprehensive client dashboards and call center reporting systems that provide a real-time view of all key metrics, enabling you to make data-driven decisions for your agency.
Performance Metrics: Dive into detailed reporting strategies that allow you to measure performance at every level—team productivity, call success rates, and client satisfaction—ensuring continuous improvement and growth.
Humans
Team Recruitment: Discover the methods for hiring top talent suited for an in-house call center environment. Learn how to attract, evaluate, and onboard the right candidates for your agency.
Training & Retention: Build an A+ team with the training and management techniques to foster high performance. You’ll also learn how to create a culture that incentivizes your setters, keeping morale high and talent retained.
Client Retention Focus
Relationship Nurturing: Many agencies focus solely on new sales, but this module guides you through the importance of nurturing existing client relationships for long-term retention. You’ll gain insights into how to keep clients satisfied and engaged with your services.
Service Stickiness: Discover strategies that make your SMMA services indispensable, keeping clients coming back and your revenue streams stable and reliable.
Revenue Scaling
Increasing Client Value: By integrating an in-house call center, you enhance your service’s value, making it indispensable for your clients. Learn strategies to leverage this added value for upselling and cross-selling opportunities.
Long-Term Growth: Explore frameworks to drive ongoing revenue growth by combining in-house calling capabilities with your existing agency services, creating a resilient and profitable business model.
Guided Implementation
Step-by-Step Process: Arin provides a clear and actionable roadmap to guide you through every aspect of building, managing, and scaling your in-house call center, ensuring you have the support needed every step of the way.
Continuous Support: Get ongoing mentorship and troubleshooting to overcome challenges, maximize call center performance, and capitalize on opportunities for further growth.
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For more info about this course, check out the sales page.
